Golden Moments | Frequently Asked Questions - Your voucher has already been activated

Your voucher has already been activated

Oops - it seems like you've already activated your voucher in our system before...there's no need to panic!

If you have activated your voucher recently, you should be receiving an email within 3 working days from the date of your activation.

If you activated your voucher more than 3 working days ago, please check your spam or junk email box as sometimes our emails end up in there.

Please do let us know if you haven't received contact from us and it's been more than 3 working days since you've redeemed your voucher. Don't forget to tell us your voucher number when contacting us so we can help you quicker.

Find unique gift ideas for Father's Day and other special occasions at Golden Moments, choose a flexible open-dated gift experience voucher where the recipient makes their own choice. Golden Moments are collectively known as the Experience Hunters and we've been searching Europe and beyond for amazing gift experiences since 1999. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too!

Since 1999, the team of Golden Moments Experience Hunters have been searching UK, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.

Frequently Asked Questions

Your voucher has already been activated

Birthday

Luxury Trains

Fighter Jet Experiences

Father's Day

Live Football Tickets

Corporate